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«PAYROLL SERVICES |
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To Customers» |
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- Build customer loyalty by offering all services
- Transaction speed for quick customer turnaround
- Security and privacy of customer history
- Seamless integration with other banking modules
- Can avail any service from any counter
- Faster service available
- Customers' queries answered instantly
- Timely crediting of interest on deposits/share dividend, etc.
- Availability of reminders for term deposits renewal
- Accurate calculation of interest on loans and deposits
- Legible and detailed statement of accounts to loanees/account holders
- Impartial service to customers
- No failure in carrying out of Standing Instructions
- Change Address and other personal information
- Link Accounts under a relationship
- Change their internet password or phone-banking TPIN
- Request for new TPIN
- Check balance through the mobile phone using SMS
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To Staff» |
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- Up-to-date maintenance of books/ledgers
- Accurate interest calculation on SB/FD etc.
- Exact break-up of loan outstanding
- Automatic loan recovery based on Standing Instructions
- Perfect reconciliation of accounts
- Regular follow-up of loan recoveries
- Practically no working after cash hours
- Bank's Book of Instructions made redundant
- Mistakes by staff minimized
- Humdrum activities eliminated, making the job thereby more interesting to staff
- Eliminates redundancy, duplication, manual rechecking of books and ledgers
- Increased safety to the staff
- Improved working environment due to avoidance of handling of bulky ledgers
- Speeds up the processes of the bank's accounts department.
- Email can be send to customer's mobile phone as alerts or to their POP servers.
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To Management» |
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- All statutory requirements met on time
- Compulsory verification to eliminate fraud
- Higher interchange ability of staff
- Reduction in manpower requirement up to 50%
- Timely action on loan defaulters
- Timely debiting of interest on loans
- Accountability fixed for each transaction
- Better management control through periodic reports and on-line information.
- Perfect audit trail and reconciliation of figures
- Quick finalization of accounts¨ Set language and other preferences
- Choose QPIN (Query only PIN)
- Enhances productivity.
- Better operational control and reduced human errors.
- Timely availability of accurate MIS reports.
- Easy to use, implement and administer.
- Highly cost-effective.
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